Business Title

Nordic Regional Implementations Project Manager

System Title

Regional Project Manager

Reports to

Pierre Renggli Snr. Director Implementations / Project Management EMEA & APAC

Date Revised

22 February 2012

Project Manager with primary role in medium to complex regional implementations.  Regional responsibility is the coordination of projects consisting of multiple countries.

Project management of new business implementations, large office moves, GDS conversions, back office conversions, business consolidations, divisional conversions, loss of business etc.  Utilization of Six Sigma and PMI processes to define, analyze, implement, monitor and control projects. 

Essential Duties and Responsibilities Include

• Stand-in Account or Operations Manager in the case of a new business implementation where one is not available or hired.
• Coordinate all team member tasks.
• Lead weekly conference call
• Complete and update customized project plans.
• Confirm all necessary resources are assigned to the project.
• Follow up with weekly notes, timeline updates and action items.
• Present at customer meetings, representing the Implementation Project Management department.
• Leverage Global, Regional and National resources to support projects.
• Validate that suggested process solutions will meet the customer’s expectations.
• Coordinate the appropriate product subject matter experts needed per the project scope.
• Facilitate effective and constant communication within teams.
• Utilize Tempo (or current project management software tool) for project management
• Travel is required.  30 – 50%

Transferable Skills (Competencies)

• Business Travel market knowledge and experience
• Strong technical skills back, mid office and GDS
• Excellent organization skills
• Professional written and verbal communication skills (English)
• Project management experience

Qualifications

• Business Travel management experience
• Advanced conflict resolutions skills.
• Extensive knowledge of all BCD Travel internal products and departments.
• Professional, concise and mature written and verbal communication skills
• Advanced knowledge of Word, Excel, PowerPoint, Tempo or project management software.
• Project management qualification (Six Sigma Yellow or Green belt or other project management program).
• Minimum 3-5 years in the company or in the travel industry.
• Minimum 3 years in a qualified project management role. (which can include project management position/responsibilities with other departments in the company)